Privacy policy

NORTHSTAR FOOD BEVERAGES LTD. ("NorthStar", "we", "us") respects your privacy. This policy explains what personal information we collect through this website, how we use it, and the choices you have. We handle personal information in a manner consistent with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Information we collect

This is a static informational website. It does not run accounts, logins, e-commerce checkout or analytics tracking, and it does not set advertising or tracking cookies. We only receive personal information when you choose to send it to us:

• Enquiry details you submit. Our contact form assembles the details you enter — such as your name, business name, email, phone number, delivery area and message — into an email that opens in your own email application. Nothing is stored on this website or transmitted to a server by the form itself; the message is only sent if you send that email.
• Messages you send directly. If you email info@northstarfood.ca or call +1 (437) 559-2990, we receive the contact details and information you provide.

How we use your information

• To respond to your enquiry, provide wholesale pricing, and set up or service a retailer account.
• To arrange, schedule and fulfil deliveries and standing orders.
• To keep records required for ordinary business, accounting and legal purposes.

We use your information only for the purposes for which you provided it, or for closely related purposes you would reasonably expect.

Sharing and disclosure

We do not sell or rent your personal information. We may share it only where necessary with service providers who help us operate (for example, delivery, payment or IT providers), or where required by law. Any such providers are expected to protect your information and use it only for the services they perform for us.

Cookies and hosting

This website does not set tracking or advertising cookies. It is served as static files through our hosting provider, which may automatically log standard technical information (such as IP address and request time) for security and reliability. That information is used only to operate and protect the site.

Retention

We keep personal information only as long as needed to fulfil the purpose it was collected for, and to meet business, accounting and legal requirements, after which it is securely deleted or anonymised.

Your rights

Subject to applicable law, you may request access to the personal information we hold about you, ask us to correct it, or ask us to stop using it. To make a request or ask a question about this policy, contact us using the details below. We will respond within a reasonable time.

Changes to this policy

We may update this policy from time to time. The current version will always be posted on this page with its "last updated" date.